Global taxpayer survey launches in Ukraine

Press service of the State Tax Service of Ukraine, published 20 April 2026 at 13:07 Chapter: News

Taxpayers are invited to participate in a survey on the costs of tax compliance.

The survey is being conducted with support of the World Bank in cooperation with the State Tax Service of Ukraine and is being implemented by independent research companies – Turkish UDA Consulting and Ukrainian Info Sapience – as a part of implementation of the National Revenue Strategy until 2030.

The survey results will serve as a basis for improving tax administration, increasing transparency and improving service delivery.

Purpose of the survey is to collect business feedback on:

- time and costs of tax compliance;

- complexity of tax administration;

- taxpayers’ experience in interacting with the tax system.

This is the second wave of the Global survey in Ukraine. The first survey was conducted in May 2024.

The survey is conducted using standardized survey methodology on the taxpayers’ tax compliance costs developed by the World Bank.

Legal entities and individuals-entrepreneurs are invited to the web survey. In the coming days, a link to the questionnaire will be sent to the taxpayers in private part of the Electronic cabinet and will be distributed on the State Tax Service’s resources.

Your participation is extremely important, as it is the real business experience that will become the basis for future changes.

Important: the survey is conducted for research purposes only. Responses will be collected confidentially and anonymously and will not be shared with the State Tax Service or any other government agency. Results will be published only in aggregate form and will not be used for audits or other control measures.