Barrier-free State Tax Service: electronic services and sign language open up equal access to the tax services

Press service of the State Tax Service of Ukraine, published 15 June 2026 at 15:20 Chapter: News

More than 130 electronic services are available 24 hours a day – without queues and need to personally visit institutions. It is possible to submit declaration, check status of settlements or get a certificate online.

State Tax Service consistently introduces tools that allow people with disabilities, veterans and citizens with limited mobility to receive quality service without unnecessary obstacles.

The taxpayer's Electronic cabinet allows to resolve most questions remotely.

It is also possible personally contact the Taxpayer Service Centers and Tax Consultant Offices. Moderators will help organize consultation in a convenient format. For citizens with hearing impairments, there is opportunity to receive services involving online sign language interpreters without communication barriers.

Information materials are also being adapted to be more accessible and understandable.

Everyone has a right to convenient, understandable and decent service. Accessibility is about respect for the payer, and the State Tax Service is consistently developing this direction.

State Tax Service remains open to feedback and further changes for the sake of equal access for all.