Lesya Karnaukh: supporting veteran entrepreneurs in the Tax Consultant Offices is one of our priorities

Press service of the State Tax Service of Ukraine, published 03 September 2026 at 13:07 Chapter: News

It is possible to obtain professional assistance on almost all key tax questions in the Tax Consultant Offices of the State Tax Service. And for veterans, as well as recipients of grants for their own business, there is a separate support service. This was informed by acting Head of the State Tax Service, Lesya Karnaukh.

How it works in practice for veteran business:

- “Equal to equal” principle: defenders are met by moderators in the Offices – demobilized veterans who have become a part of the State Tax Service’s team and speak the same language with their comrades;

- “Green corridor” without queues: fast, respectful, comfortable and barrier-free access to all services;

- Support every step of the way: comprehensive support from starting business (registration of individual-entrepreneur) to scaling it up.

“Almost a year ago, when we created the Tax Consultant Offices, we wanted one thing: for tax questions that scare people so much to stop being overly complicated. For everyone to be able to come to a specific place and receive professional, free and prompt assistance. Without complicated words. Without the feeling that you are left alone with your problem. And for veterans, separate support is provided. We are always with those who defended and are defending the country” – Lesya Karnaukh noted.

She told story of one of Defender, Oleksandr Chumak, who used help of the Tax Consultant Office in Kyiv:

“Olexandr’s military journey began back in 2014. During the service, he dreamed of his own cozy space and freshly ground coffee. After being injured, prosthetics and long-term rehabilitation, Oleksandr did not stop, realized his dream and opened a coffee shop. It all started with registering as individual-entrepreneur, and our specialists helped him sort out all the tax aspects. Such stories always catch on, because a dream without action remains just a dream”.

“For the State Tax Service, supporting veteran entrepreneurs is a priority. Together with the Ministry of Veterans Affairs of Ukraine, we provide comprehensive tax support for veteran businesses. Build your own business with confidence and entrust all tax questions to specialists!” – emphasized acting Head of the State Tax Service.

Find the nearest Tax Consultant Office:

https://tax.gov.ua/en/about-sfs/contacts/tax-consultant-offices