From evacuation to 3 bakeries: how the Tax Consultant Office supported relocated business from the Donetsk region

Press service of the State Tax Service of Ukraine, published 22 September 2026 at 11:17 Chapter: News

She lost her home twice. First in her native Horlivka in 2014, then in Toretsk, where the family tried to rebuild their lives. In 2022, Hanna Gorbacheva was again forced to evacuate, saving the most precious things from shelling: her family, faith in own business and the main tool of work – professional stove.

“The stove is our breadwinner. We took it out first… It allowed my family to survive. Buying a new one now costs almost 400 thousand UAH” –Hanna shared.

In Dnipro, everything started from a scratch: finding locations, re-registering business, expanding production and adapting to tax accounting in the new region. Fellow entrepreneurs advised to contact the Tax Consultant Office of the State Tax Service in Dnipropetrovsk region.

During the consultation, experts helped to deal with the following questions:

Accounting of the grant funds: tax officials explained in detail all the taxation nuances and reflection of grants in reporting, which made it possible to attract resources without tax risks.

Digitalization of processes: helped to set up reporting and tax payments via the Electronic cabinet.

Social guarantees: analyzed mechanism for obtaining tax rebate for renting housing for internally displaced persons.

This helped Hanna focus on baking, instead of worrying about tax aspects. Today, together with her son Dmytro, she already manages three modern bakeries in Dnipro.

Hanna’s story proves that the combination of business indomitability and reliable support from the state services can turn one saved bakery into a network of successful enterprises.

Contact the Tax Consultant Offices:  https://tax.gov.ua/en/about-sfs/contacts/tax-consultant-offices