At state tax inspections of the Main Directorate of the STS in Dnipropetrovsk region, there are 37 Taxpayer service centers (TSC) where the taxpayers can get a wide range of services: information, advisory and administrative.
Centers provide 31 types of administrative services.
In total, during January-March 2020, the TSC employees processed 85.4 thousand requests in the sphere of administrative and other services, of which 83.7 thousand – administrative services.
List of administrative services provided by the Main Directorate of the STS in the Dnipropetrovsk region and the administrative services information cards can be found on the official sub-site “Territorial bodies of the STS in the Dnipropetrovsk region” in Section “Administrative Services”
Working schedule of the TSC of the Main Directorate of the STS in Dnipropetrovsk region was changed due to the outbreak and spread of COVID-19, prevention of infection and spread of viral infections.
It is strongly recommend the taxpayers to refrain from visiting the Taxpayer service centers without an urgent need! Especially if the problem you are going to address to the TSC can be solved remotely (online or by mail).
Working schedule of the Taxpayer service centers in Dnipropetrovsk region for the quarantine period is posted on the main page of the sub-site “Territorial bodies of the STS in Dnipropetrovsk region” in Section – “Activities” / “Administrative services” / “Administrative services provided by MD of the STS” at the link: https://dp.tax.gov.ua / diialnist / mistsya-nadannya-administrative-business / administrative-servants-goals-upr-dfs /
Also, there are available video tutorials which have been published on the web portal of the STS of Ukraine, explaining how to use the STS electronic services at: https://www.tax.gov.ua/media-tsentr/videogalereya/videouroki/.