Main Directorate of the STS in Kirovohrad region received 156 written citizens’ appeals during January – May 2020 which is 16 appeals less than during the corresponding period in 2019.
Choosing the means of communication, the applicants mostly use mail (99 appeals), send appeals by electronic means via the Internet (29 appeals), through the authorities (24 appeals). 4 appeals were received from other bodies, institutions and organizations.
Out of the total number, 148 appeals were processed on time and 8 appeals are pending.
In total, 173 citizens applied during January – May 2020.
In terms of content, the biggest number of appeals concerned financial and tax policy (91.1%), including: informing about tax evasion (19.9%), single social contribution (19.2%), control and verification work (11.5%) and labor and wages (8.9%).
2 receptions were held at the citizens’ request during January – May 2020 which is 17 receptions less than during the same period in 2019. Issues raised by citizens in their appeals concerned the restructuring of tax debt and taxation of entrepreneurial income.