State tax inspections of the Main Directorate of the STS in Dnipropetrovsk region have 37 Taxpayer Service Centers (TSC) where taxpayers can receive a wide range of services: information, advisory and administrative.
Centers provide 31 types of administrative services.
List of administrative services provided by the Main Directorate of the STS in Dnipropetrovsk region and Information Cards of administrative services can be found on the official subsite “Territorial bodies of the State Tax Service in Dnipropetrovsk region” in the section “Administrative services”.
During January – June 2020, employees of the TSC processed 140.8 thousand applications of administrative and other services, of which 137.2 thousand – provided administrative services.
Reception of taxpayers is carried out by the preliminary appointment according to adoption of the Resolution of the Cabinet of Ministers of Ukraine as of 20.05.2020 №392 “On the establishment of quarantine to prevent the spread of acute respiratory disease COVID-19 caused by coronavirus SARS-Co-V-2 and stages of mitigation of anti-epidemic measures”. For correspondence and reporting with the taxpayers who are not able to use electronic services, mailboxes are placed in the TSCs buildings in order to limit the personal communication of TSCs employees with taxpayers.
Also it is possible to watch video tutorials published on the web portal of the State Tax Service of Ukraine, with explanations on how to use the STS’s electronic services are at the link https://www.tax.gov.ua/media-tsentr/videogalereya/videouroki/