Main Directorate of the STS in Dnipropetrovsk region received 186 written citizens’ appeals during January – June 2020. Topics of written appeals mostly concerned the following issues: control and verification work, consultations on tax legislation, etc.
Received 9 collective appeals were considered within the timeframe specified by the law.
“Creating comfortable conditions for the taxpayers for performance of their duties to pay taxes, fees and payments is a priority for the Tax Service of the region. Priority is given to ensuring a comprehensive, qualified, objective consideration of appeals, prompt and timely resolution of identified issues.” – noted acting Head of the Main Directorate of the STS in Dnipropetrovsk region Olha Mazur.
In order to improve information exchange with citizens at the Main Directorate of the State Tax Service in Dnipropetrovsk region there is a special e-mail box dp.zvern436@tax.gov.ua, requests from which are accepted by employees during each working day in accordance with the Law of Ukraine as of 02.10. 1996 № 393 / 96-VR “On citizens’ appeals”.