37 Taxpayer Service Centers (TSC) operate at the state tax inspections of Main Directorate of the STS in Dnipropetrovsk region, where taxpayers can receive a wide range of services: information, advisory and administrative.
Centers provide 31 types of administrative services.
Employees of the TSC processed 247.3 thousand appeals in administrative and other services, of which 241.7 thousand appeals received administrative services.
List of administrative services provided by Main Directorate of the STS in Dnipropetrovsk region and Information Cards of administrative services can be found on the official subsite “Territorial bodies of the STS in Dnipropetrovsk region” in section “Administrative services”.
Taxpayers are accepted by a preliminary appointment due to adoption of Resolution of the Cabinet of Ministers of Ukraine as of 20.05.2020 №392 “On the establishment of quarantine to prevent the spread of acute respiratory disease COVID-19 caused by the coronavirus SARS-Co-V-2 in Ukraine and stages of mitigation of the anti-epidemic measures”. Mailboxes are placed in TSC buildings in order to limit the personal communication of the TSC employees with taxpayers for taxpayer’s correspondence and reporting who are not able to use electronic services.
It is advised to watch video tutorials with explanations on how to use electronic services which are published on web portal of the STS at link: https://www.tax.gov.ua/media-tsentr/videogalereya/videouroki/.