Hotlines for taxpayers consultations in territorial bodies of the STS
| № | TERRITORIAL BODIES OF THE State Tax Service | HOTLINE NUMBER | E-MAIL ADDRESSES |
| 1 | Main Directorate of the STS in Vinnytsia region | (0432) 59-23-40, 068 2011439 (control and verification work: general; (0432) 59-23-42, 068 2459511 actual audits; (0432) 59-23-18, 068 2011439 VAT refunding; (0432) 59-23-18, 068 2011439 liquidate; (0432) 59-23-38, 068 2011439 risk payers; (0432) 59-23-37, 068 2011439 currency legislation)
096 092-07-27; 097 705-92-92; (0432) 55-67-01 (provision of administrative services, registration and accounting of taxpayers, acceptance of tax, financial and other reporting)
(0432) 59-23-41 (on VAT administration)
(0432) 59-23-35 (working schedule of the Commission of the State Tax Service in Vinnytsia region on the suspension of registration of tax invoice / adjustment calculation in the Unified Register of Tax Invoices)
097 640 89 64; (0432) 55-67-10; (0432) 55-67-08; (0432) 59-23-46 (consulting taxpayers on the debt repayment)
066 023 61 95 (consulting taxpayers on issues related to the administration of personal income tax, military levy, single tax on individuals, other taxes and levies from citizens and business entities of individuals)
+380(68) 446-43-03 - control over production and turnover of ethyl alcohol, alcohol-containing products, alcoholic beverages, tobacco products, liquids used in electronic cigarettes and fuel, maintenance of excise warehouses and tax posts; +380(68) 446-43-17 - sales licensing of excisable products and storage of fuel; +380(68) 446-42-41 - excise tax administration.
(0432) 59-23-34 (0432) 59-23-34 (0432) 59-23-34 | Messenger https://www.facebook.com/tax.vinnytsia
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| 2 | Main Directorate of the STS in Volyn region | 0668851733(income tax, PIT, local taxes and levies, single contribution, RRO / PRRO, electronic services)0685378328(income tax, PIT, local taxes and levies, single contribution, RRO / PRRO, electronic services)(0332) 777-179 (VAT administration)
| Messenger https://www.facebook.com/tax.volyn
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| 3 | Main Directorate of the STS in Dnipropetrovsk region | (068)0729110 (VAT administration)
(056) 3743109 (098) 2278766 (066) 9821913 (tax risks, registration of tax invoices)
(056)3743100 (068)8901900 (administration of single and corporate income taxes)
(056) 3743101 (096) 1497402 (administration of local taxes of legal entities)
(066) 4243514 (administration of rent and environmental tax)
(095) 2038357 (budgetary VAT refunding)
(098) 2943371 (taxation of individuals)
(096) 8622863 (RRO/PRRO)
(099)5099153 (accounting of payers, State register of individuals-taxpayers, registration of the VAT payers)
(097)7230638 (payment accounting)
(095)5452977 (licensing and excise tax)
(099)5101150 (tax debt repayment and issuance of certificate on the absence of debt)
(056)3748697 (099) 6323682 (093)0350820 (application of currency legislation)
(066)7210842 (050)5368677 (067)9580425 (audit work of legal entities)
(056) 3748698 (099) 2853360 (international taxation and transfer pricing) | Messenger https://www.facebook.com/tax.dnipropetrovsk
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| 4 | Main Directorate of the STS in Donetsk region | +38 050 197 46 19 +38 095 868 59 63 +38 095 526 78 86 (Corporate income tax, single tax on legal entities)
+38 066 272 63 69 +38 050 475 40 19 (VAT, registration of tax invoices)
+38 050 937 42 87 (VAT refunding)
Main Directorate in Vinnytsia region
VAT administration work of Commission of Main Directorate of the State Tax Service in Vinnytsia region on registration suspension of tax invoices / adjustment calculations in the Unified register of tax invoices (0432) 59 23 41 (0432) 59 23 35
+38 066 266 28 22 (Rent, environmental tax)
+38 066 834 73 46 (Land payment, real estate tax)
+38 050 515 05 30 (Taxation of individuals)
+38 050 523 16 75 (RRO/PRRO)
+38 097 987 37 01 +38 099 235 99 31 (Accounting of payments)
+38 050 994 92 12 (Turnover of excisable products)
+38 096 739 03 89 (Tax debt repayment) | Messenger |
| 5 | Main Directorate of the STS in Zhytomyr region | 0978032952 (payment of taxes, refund (transfer) of erroneously or overpaid funds)
0631384646 (RRO / PRRO)
0674102051 (RRO, inventory accounting (viber)
0978469306 (support of court cases (viber)
0983681877 (VAT, income tax)
0973650339 (land, real estate, environmental tax)
0679664483 (single social contribution)
0983681877 (tax debt repayment)
0505509589 (taxation of individuals)
0967204620 (licensing, excise tax)
0977798601 (electronic cabinet)
| Messenger https://www.facebook.com/tax.zhytomyr
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| 6 | Main Directorate of the STS in Trans-Carpathian region | (0312)630048 (administration of taxes and levies, tax debt repayment, audits, RRO / PRRO, electronic cabinet, excise tax, other)
(0312)614370 (administration of taxes and levies, tax debt repayment, audits, RRO / PRRO, electronic cabinet, excise tax, other)
(0312)614230 (Uzgorod State Tax Administration) (administration of taxes and levies, tax debt repayment, audits, RRO / PRRO, electronic cabinet, excise tax, other)
(098)0683908 Mukachiv State Tax Administration (administration of taxes and levies, tax debt repayment, audits, RRO / PRRO, electronic cabinet, excise tax, other)
| Messenger |
| 7 | Main Directorate of the STS in Zaporizhzhia region | 0997621654 (administrative services)
0954589111 0612135467 (electronic reporting)
0507541639 0617876743 (taxation of individuals, property taxes for individuals, local taxes and levies)
0687315003 0612190525 (single tax for legal entities, income tax)
0973949599 0612190519 (VAT for legal entities)
0612190554 0504564076 (registration of tax invoices)
0956180120 (register of the VAT payers)
0972824982 0612190533 (rent payment, environmental tax, property taxes for legal entities, local taxes and levies)
0509666330 (excise tax)
0677738662 (licensing)
0668358183 (payment accounting)
0661481045 (RRO usage)
0612190568 0612190600 (tax debt)
0612124029 (Taxpayer Service Center of Zaporizhzhia State Tax Administration)
0612124506 (Taxpayer Service Center of Oleksandrivska State Tax Administration)
0612270662 (Taxpayer Service Center of Voznesenivska State Tax Administration)
0614342467 (Taxpayer Service Center of Vilnyansk State Tax Administration) | Messenger |
| 8 | Main Directorate of the STS in Ivano-Frankivsk region | (0342)535855 (0342)535856 (VAT, income tax, personal income tax, excise tax, single tax, single social contribution, property taxes, one-time declaration) | Messenger https://www.facebook.com/tax.ivanofrankivsk
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| 9 | Main Directorate of the STS in Kyiv region | 0737962293 (on documentary checks)
044 2006032 (use of RRO/PRRO)
044 2733139 (excise tax, licensing)
044 2003774 (administration of individuals: VAT and single tax)
044 2003718 (administration of individuals: personal income tax, social security, military levy)
044 2003797 (administration of individuals: tax on immovable property other than land, transport tax, land tax, tourist tax)
096 9861941 (citizens’ income declaration)
044 2003714 095 7383710 (administration of legal entities: environmental tax, resource payments, local taxes)
0442003729 (tax debt, debt from single contribution)
044 2003712 093 0269426 (income tax, simplified taxation system of legal entities (single tax), activities of non-profit organizations)
044 2003713 068 2193484 (VAT)
096 0921245 (information regarding registration suspension of tax invoices in the Unified register of tax invoices)
0442003791 (corruption prevention)
0509758897 (court cases)
0442003741 (electronic services) | Messenger |
| 10 | Main Directorate of the STS in Kirovohrad region | 0522366966 (rent payment, local taxes and levies, environmental tax)
0522366907 (VAT administration, registration of tax invoices)
0522366945 0522366981 (control over excisable products)
0522366922 0522366929 (taxation of individuals)
0522366918 (usage of registrars of settlement operations (abb. RRO)))
| Messenger |
| 11 | Main Directorate of the STS in Luhansk region | (0342) 535855 (0342) 535856 +38 (066) 7066916 (VAT, income tax, personal income tax, excise tax, single tax, single social contribution, property tax, one-time declaration)
| Messenger |
| 12 | Main Directorate of the STS in Lviv region | (096) 3581648 (032) 2973359 (032) 2973344 (032)2973373 (taxation of individuals, including single contribution)
(063)5956783 (032) 2973226 (032)2973174 (VAT administration)
(032)2973496 (VAT refunding)
(032)2973575 (032)2973255 (income tax administration)
(032) 2973104 (registration of the corporate tax payers)
(032) 2973459 (032) 2973614 (registration of non-profit institutions and organizations)
(032)2973695 (administration of rent payments and environmental tax for legal entities)
(032)2973435 (administration of local taxes and levies for legal entities)
(093) 1605298 (032) 2973236 (032)2973076 (licensing of excisable products)
(093) 1605298 (032) 2973343 (032) 2973012 (excise tax administration)
(093) 8052904 (032) 2973322 (032) 2973062 (tax debt)
(067)7955610 (032) 2973051 (moderator of the Taxpayer Service Center of the Lviv State Tax Inspection)
(097) 0631265 (maintenance of the state register individuals - payers of the Taxpayer Service Center of the Lviv State Tax Inspection)
(068) 9276970 (reporting/registrars of settlement operations)
(098) 2266099 (098) 2266725 (032) 2973382 (administrative services)
(032) 2973218 (work of electronic services)
(067) 1227252 (032) 2973425 (accounting of payments)
(096)1157997 (conduction of documentary audits)
(032) 2973055 (actual audits (cash settlements))
(050)0434673 (032) 2973505 (provision of electronic keys)
(032) 2973257 (registration of tax invoices/adjustment calculations in the Unified Register of Tax Invoices for legal entities)
(032) 2973494 (registration of tax invoices/adjustment calculations in the Unified Register of Tax Invoices for individuals)
(096) 8194415 (032) 2973401 (032)2973116 (032) 2973201 (032) 2973304 (032) 2973234 (032) 2973327 (032)2973694 (032)2973681 (tax risks, registration of tax invoices/adjustment calculations in the Unified Register of Tax Invoices for legal entities)
(032) 2973259 (032) 2973145 (032) 2973409 (032) 2973019 (032)2973535 (032) 2973071 (transfer pricing management) | Messenger https://www.facebook.com/tax.lviv
Electronic inbox of the communication tax platform |
| 13 | Main Directorate of the STS in Mykolaiv region | (0512) 50-19-22 (administration of rent payment, environmental tax, local and levies for legal entities)
(0512) 50-18-94 (VAT administration)
(0512) 50-19-05 (income tax administration)
(0512) 50-19-17 (control over the VAT refunding)
(0512) 50-18-25 380994539063 (control over excisable products)
(0512) 50-18-50 (0512) 50-19-02 (taxation of individuals)
(0512) 50-18-63 (0512) 50-18-52 (0512) 50-18-66 (tax services) | Messenger https://www.facebook.com/tax.volyn vl.official@tax.gov.ua |
| 14 | Main Directorate of the STS in Odesa region | (048)7056154 (licensing of excisable products+)
(0482) 300363, (0482)300212, (0482)300312 (controlled operations and control of international activities)
(048)7056377 (administration of individuals)
(048)7056380 (administration of taxes and levies from individuals and conduction of the in-place audits related to the Odesa department)
(048) 7056173, (048) 7056175, (048)7056177 (administration of taxes and levies from individuals and conduction of the in-place audits related to the Maritime Department)
(04841)25461 (administration of taxes and levies from individuals and conduction of the in-place audits related to the Southern Department)
(04868)95710 (administration of taxes and levies from individuals and conduction of the in-place audits related to the Black Sea Department)
(04855)91536, (04856)21868, (04853)32861 (administration of taxes and levies from individuals and conduction of the in-place audits related to the Central Department)
(04862)42225 (administration of taxes and levies from individuals and conduction of the in-place audits related to the Northern Department)
(0482)300246 (administration of rent payment, environmental tax and consideration of appeals)
(0482)300245 (administration of local taxes and levies from legal entities)
(0482)300231 (VAT administration)
(0482)300239 (administration of income tax, non-profit institutions and organizations and simplified taxation system)
(0482)300310 (VAT refunding)
(0482)300349 (administration of taxes and levies from legal entities belonging to the Odesa department)
(04845)32765 (administration of taxes and levies from legal entities belonging to the Southern Department)
(04868)34032 (administration of taxes and levies from legal entities belonging to the Black Sea Department)
(04855)91150 (administration of taxes and levies from legal entities belonging to the Central Department)
(0486)42227, (0486)42226, (0486)42236 (administration of taxes and levies from legal entities belonging to the Northern Department)
(050)5195002 (0482)300298, (0482)300386 (tax risks, registration of tax invoices)
(0482)300285, 0482)300229 (accounting of taxpayers and tax objects, record keeping of registers and registration of certain types of taxes, provision of services)
(0482)300272, (0482)300387 (maintenance of the State register of individuals – taxpayers)
(0482) 300258, (0482)300345 (organization of work of the Taxpayer Service Center and provision of administrative services)
(0482)300260, (0482)300261 (tax debt)
(048) 7056374, (048)7056375 (Yuzhnenskyi department for work with tax debt)
(0482)300340, (0482)300327 (Primorskyi department for work with tax debt)
(0482)300331 (organization of debt collection and work with ownerless property)
(0482)300250, (0482) 300248, (0482)300249 (accounting of payments and summary reporting)
(048)7056174 (provision of electronic trust services) | Messenger https://www.facebook.com/tax.odesa
(tax audit) (usage of registrars of settlement operations (abb. RRO)) (excise tax administration) (tax debt) (administration of legal entities) (Odesa department), centralniy2022@ukr.net (Central department) (administration of individuals) (Payer’s E-cabinet, electronic services, payments to budgets) (tax risks, registration of tax invoices) |
| 15 | Main Directorate of the STS in Poltava region | 0988902171 0669156945 0988900976 0668416440 (VAT, income tax, personal income tax, single contribution, RRO, PRRO, income taxation from entrepreneurial activities, declaration of citizens’ income, etc.)
| Messenger |
| 16 | Main Directorate of the STS in Rivne region | (0362)692617 (Operation support department)
0362(692538) (Tax audit department)
(0362)692602 (0362)692531 (administration of rent payments, environmental and property taxes)
(0362)646331 (excise tax administration and issuance of licenses)
(0362)692551 (VAT administration, income tax and single tax for legal entities)
(0362)692628 (taxpayer accounting, RRO / PRRO)
(0362)692565 (tax reporting and operation of electronic services)
(0362)643-124 (0362)643-247 (0362)643-156 (Tax debt department)
(0362)692-563 (0362)692-557 (0362)692-606 (administration of taxes and levies payable by individuals)
(0362)692537 (administration of income tax and single tax for legal entities)
(0362)692628 (accounting of taxpayers, RRO/PRRO)
| Messenger https://www.facebook.com/tax.rivne
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| 17 | Main Directorate of the STS in Sumy region | tel. numbers of Main Directorate of the STS in Poltava region:
0988902171 0669156945 0988900976 0668416440 (VAT, income tax, personal income tax, single social contribution, RRO, PRRO, income taxation from entrepreneurial activities, declaration of income, etc.)
| Messenger |
| 18 | Main Directorate of the STS in Ternopil region | (0352)434633 (electronic services)
(0352)434626 (administration of taxes and levies payable by individuals)
(0352)434647 (0352)434629 (0352)434623 (administration of taxes and levies payable by legal entities)
(0352)434636 (excise tax)
| Messenger https://www.facebook.com/tax.ternopil
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| 19 | Main Directorate of the STS in Kharkiv region | +38 (093) 440 94 91 (Property taxes of citizens)
+38 (050) 267 51 46 (Regarding payment of taxes by individuals – entrepreneurs)
+38 (068) 360 67 96 (Single social contribution: payment of contribution and submission of reporting)
+38 (068) 308 24 39 +38 (098) 823 65 68 (Regarding registration suspension of tax invoices)
+38 (095) 414 14 71 (Licensing)
+38 (097) 221 62 18 (Excise tax declaration)
+38 (096) 574 06 84 (Service of excise warehouses and tax posts)
+38 (050) 932 79 78 (Control over turnover of excise tax marks)
+38 (066) 751 30 60 (Control over production and turnover of excisable products)
+38 (057) 702 85 30 (Registration of taxpayers)
+38 (057) 702 86 02 (Software RRO)
+38 (095) 311 23 60 +38 (057) 702 87 09 (Electronic cabinet of tax services regarding electronic keys of the Qualified provider of electronic trust services of the State Tax Service of Ukraine)
+38 (050) 403 04 86 (Accounting of payments, calculations with the budget)
+38 (057) 702 87 17 (Actual audit department (RRO)
+38 (066) 941 01 14 +38 (063) 489 25 78 (Tax debt)
+38 (057) 702 86 32 +38 (095) 878 16 14 (Income tax, simplified taxation system of legal entities (single tax), activities of non-profit organizations)
+38 (095) 211 66 38 (VAT)
+38 (097) 453 25 38 +38 (057) 702 16 38 (Kharkiv) +38 (057) 702 19 94 (Kharkiv) +38 (05756) 3 23 56 (Kharkiv region, Krasnokutsk) (administration of rent payment, environmental tax, local taxes and levies)
+38(057) 702 85 95 +38(099) 682 68 64 +38(05756) 3 23 56 (Kharkiv region, Krasnokutsk) (VAT refunding) | Messenger https://www.facebook.com/tax.kharkiv
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| 20 | Main Directorate of the STS in Kherson region, Autonomous Republic of Crimea and Sevastopol | 0669591410 0617876743 (taxation of individuals, property taxes for individuals, local taxes and levies) 0687315003 0612190525 (single tax for legal entities, income tax) 0973949599 0612190519 (VAT, registration of tax invoices) 0972824982 0505351382 (rent, environmental tax, property taxes for legal entities, local taxes and levies) 0953289319 (administrative services) 0507434352 (electronic reporting) 0509666330 (excise tax) 0677738662 (licensing) 0668358183 (payment accounting) 0661481045 (RRO usage) 0612190568 0612190600 (tax debt) 0612124029 (Taxpayer Service Center of Zaporizhzhia State Tax Inspectorate) 0612124506 (Taxpayer Service Center of Oleksandrivska State Tax Inspectorate) 0612270662 (Taxpayer Service Center of Voznesenivska State Tax Inspectorate) 0614342467 (Taxpayer Service Center of Vilnyanska State Tax Inspectorate)
Questions regarding the state of deals of specific business entities: 0988902171 0669156945 0988900976 0668416440 (VAT, income tax, personal income tax, single contribution, RRO, PRRO, income taxation from entrepreneurial activity, declaration of citizens’ income, etc.)
| Messenger |
| 21 | Main Directorate of the STS in Khmelnytsky region
| (0382)701807 (Payment of taxes, E-cabinet, VAT, income tax, personal income tax, single social contribution, RRO, PRRO, income taxation from entrepreneurial activities, declaration of income, etc.)
0967463431 (taxation of legal entities, administration of VAT, income tax, single tax, registration of tax invoices)
0677912586 (taxation of individuals, single contribution, local taxes and levies, RRO / PRRO, excise tax, electronic services)
(0382) 701869
| Messenger |
| 22 | Main Directorate of the STS in Cherkasy region
| (0472) 339117 (administration of individuals)
(0472) 350262 (administration of individuals)
(0472) 339162 (VAT)
(0472) 339161 (income tax)
(0472) 339164 (excise tax)
(0472) 339185 (licensing)
098 651 39 01 (RRO/PRRO)
093 665 25 55 (RRO/PRRO)
050 286 25 55 (RRO/PRRO)
| Messenger https://www.facebook.com/tax.cherkasy
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| 23 | Main Directorate of the STS in Chernivtsi region
| (0372)545648 (0372)545629 (electronic services department)
(0372)542755 (legal entities taxation department)
(0372)545608 (0372)545601 (individual taxation department)
0500709472 0506656932 (0372)512656 (department on control over excisable products)
0956587292 (Taxpayer Service Center of State Tax Administration in Chernivtsi: reporting, provision of administrative services)
| Messenger https://www.facebook.com/tax.chernivtsi
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| 24 | Main Directorate of the STS in Chernihiv region | 0462652988 (audit: regarding control over the taxpayers' implementation of settlement operations, conducting cash operations, presence of patents, licenses, etc) 0462652342 (audit: on issues of conducting documentary audits) 0462652940 (excise tax: administration of excise tax) 0462652953, 0462652913 (excise tax: licensing of operations with excise goods) 0462652978, 0462652998 (administration of natural persons: single tax, VAT, single tax, property taxes) 0462652960 (on registration of tax invoices)0462652334, 0462652343 (taxation of legal entities: administration of rent, environmental tax, local taxes and levies)0462652938, 0462652936, 0462652933 (tax debt, debt from single contribution) 0462652332 (income tax, simplified taxation system of legal entities (single tax), activities of non-profit organizations)0462652324 (VAT)0462668522 (corruption prevention)0958144582 (support of court cases)0462652313 (accounting of payments: providing advice on requisites of accounts and payment of taxes) 0462652359 (tax services: consultations on the registration/removal of taxpayers, regarding submission of reports in the electronic form) 0462652365 (tax services: consultations on registration, re-registration and cancellation of registration of registrars of settlement operations (RRO) and software registrars of settlement operations (PRRO))
| Messenger |
| 25 | Main Directorate of the STS in Kyiv city | 0973488752 (for individuals, reporting)
0997029209 (personal income tax, military levy, single social contribution, activities of individuals – entrepreneurs, incomes of citizens)
0968711783 (payer’s individual tax number, state registration of individuals)
0676095685 (excise tax, excisable group)
0967473404 (reporting, payment / non-payment of taxes, financial penalties)
0734383500 (debt from single social contribution)
0667343901 (debt of legal entities)
0976639493 (debt of individuals)
0660873567 (provision of administrative services)
0683801282 (other issues)
| Messenger |
| 26 | Central Interregional Directorate for work with Large Taxpayers | 0675032340 (financial institutions)
0980842386 (non-production enterprises)
0672725729 (production enterprises)
| Messenger https://www.facebook.com/tax.cvp
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| 27 | Eastern Interregional Directorate for work with Large Taxpayers | (056)7781878 0663149008 0963678238 0965233218 0675649280 0505868694 0508272237 (on all taxes)
| Messenger https://www.facebook.com/tax.evp
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| 28 | Western Interregional Directorate for work with Large Taxpayers | (032)2973151 (032)2973417 (032)2973602 (on all taxes)
| Messenger https://www.facebook.com/tax.wvp
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| 29 | Southern Interregional Directorate for work with Large Taxpayers | 0675101266 0982256059 (enterprises of agro-industrial complex)
0674322990 0963352053 (enterprises of production and non-production sphere)
0677087084 (enterprises of Mykolaiv department)
| Messenger https://www.facebook.com/tax.svp
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| 30 | Northern Interregional Directorate for work with Large Taxpayers | 0503010962 (on all taxes)
0501506837 (on all taxes)
| Messenger https://www.facebook.com/tax.nvp
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