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Contacts

Hotlines for taxpayers consultations in territorial bodies of the STS

Telephone numbers of the humanitarian headquarters


Post address: 04053, Kyiv, 8 Lvivska Square

State tax service of Ukraine visiting hours:

Monday - Friday from 08:00 - 12:00 and 12:45 - 17:00 (Friday - to 15:45)

email:

Telephones:

+38 (044) 272 62 55.


Information and reference department ((contact center) for information and reference services)

Contact center: 0-800-501-007 (free from landlines) during the martial law it is possible to call from 9:00 to 17:00 (except for Sunday).

Citizens who are outside Ukraine have opportunity to call the Contact Center from a landline or mobile phone: +380 44 454 16 13.

E-mail:

(to receive information and reference services without the use of a qualified electronic signature).

Contact Center of the State Tax Service in messengers:

 

Viber, click here.

         QR code:

 

Telegram, click here.

        QR code:

 

"Pulse" service of the State Tax Service of Ukraine


Software and technical support of web portal of the State Tax Service

Software and technical support of web portal of the State Tax Service: 0-800-501-007 (free of charge from landlines) during the martial law it is possible to call from 09:00 to 17:00 (except for Sundays).

Citizens who are outside Ukraine have opportunity to call the Contact Center from a landline or mobile phone: +380 44 454 16 13.

 

Contacts for information on the accuracy of data and application of prohibitions set by the Law of Ukraine “On Purification of Power” regarding persons subject to verification

Information on the accuracy of data and application of prohibitions set by the Law of Ukraine “On Purification of Power” regarding persons subject to verification can be reported by calling 0800-501-007 on the interactive voice answering machine and choosing direction “5” successively.


Reception of citizens:

Personal appointment with STS of Ukraine officials is performed in Monday - Friday (08:00 - 12:00 and 13:00 - 17:00 (Friday - till 15:45)) by telephone: +38 (044) 247 35 14.

Personal appointment with Heads of the STS of Ukraine, First Deputies and Deputies in ten working days before the calendar date of reception, executives of Units shall be performed in five working days before the calendar date of reception.