Answers to questions about registration and use of RRO/PRRO
State Tax Service’s Contact Center on the ongoing basis provides individuals and legal entities with information and reference services regarding registration and use of RRO/PRRO.
Individuals and legal entities can contact the State Tax Service’s Contact Center to receive information support regarding registration and use of RRO/PRRO by:
phone number 0-800-501-007 (free of charge from landlines), citizens outside Ukraine by phone: +380 44 454 16 13 (in the IVR menu for a legal entity, it is needed to select direction "2", for individual-entrepreneur - direction "1");
email to the email address
chat via the Public Information and Reference Resource (ZIR) (zir.tax.gov.ua).
Individuals and legal entities, using ZIR, can independently search for answer to their question in category 109 of the "Questions and answers from the Knowledge base" section.