STS adheres to restrictive anti-epidemic measures

As of 11.06.2020, the number of employees of the State Tax Service who infected with the acute respiratory disease COVID-19 caused by the coronavirus is 39 people, of whom 12 recovered and 27 continue to be ill.

Premises where the infected employees worked were disinfected. Medical surveillance of contact persons is also provided within 14 days from the last contact with coronavirus COVID-19 infected patient.

Taxpayer service centers, which under the quarantine worked on a separate schedule exclusively for the provision of emergency services in case of urgent need by the preliminary appointment (by phone, via e-mail) have renewed the normal working schedule*.

Measures to ensure the current disinfection regime at the Taxpayer service centers continue to operate, employees are provided with protective masks and rubber gloves; taxpayers have the right to enter the Taxpayer service center only in a protective mask, gloves and after hand disinfection.

In the context of restrictive anti-epidemic measures remains relevant the maximum use of remote communication format and electronic services, in particular the STS’s “Electronic cabinet” which is accessed at: http://cabinet.tax.gov.ua, as well as through the official web portal of the State Tax Service.

If there are any questions regarding the use of Electronic cabinet, please contact the support service by phone 0800501007 (direction 0) or at the link http://cabinet.tax.gov.ua/help/.

* In regions where decision to reduce anti-epidemic measures has not been made according to Paragraph 4 of the Resolution of the Cabinet of Ministers of Ukraine as of 20.05.2020 № 392 “On the quarantine to prevent the spread of acute respiratory disease COVID-19 caused by the coronavirus SARS -CoV-2 and stages of anti-epidemic measures mitigation” there are ongoing anti-epidemic measures determined by this Resolution, as well as measures additionally established by the public authorities and local self-governments within their competence. Taxpayer service centers in such regions work according to the separate schedule exclusively for the provision of emergency services in case of urgent need by the preliminary appointment (by phone, via e-mail). In case of emergency situations, the leadership of the territorial bodies of the State Tax Service may decide to change the working schedule of the Taxpayer service centers.