Pursuant to the Law ‘On Access to Public Information’ response to the information request shall be provided within at least five working days of the date of receipt of the information request. If an essential volume of information is requested or if the requested information has to be retrieved among the huge volume of data, time for processing of the request may be extended to 20 working days of the date of providing reasons for such extension.
Pursuant to Article 23 of the Law ‘On Access to Public Information’ decisions, actions or omissions to act by the information owner may be appealed to the manger of the information owner, higher authority or court.
Appeals against decisions, actions or omissions to act by the information owners shall be filed according to the Code of Administrative Court Procedure of Ukraine.