Team of the State Tax Service, together with OTA experts, continues to work on a qualitative transformation of the tax system

Implementation effectiveness of joint project and steps for further interaction were discussed during online meeting by team of the State Tax Service and experts from the Office of Technical Assistance of the US Treasury Department (OTA).

As acting Head of the State Tax Service Lesya Karnaukh noted, cooperation experience with OTA team, received recommendations and advisory support help the State Tax Service successfully achieve set goals on the path of modernization and transformation.

"For us, this is not only working process, but also manifestation of a true partnership, which is built on trust, professionalism and shared vision of the future. I am confident that the new project will be just as effective and will contribute to the implementation of the State Tax Service’s strategic goals" – Lesya Karnaukh emphasized.

Participants analyzed implementation of project components according to the defined maturity levels of the process capability model.

OTA experts particularly noted that despite the ongoing war, significant results and significant increase in the maturity of processes have been achieved in all eight key components:

- general audit;

- international audit (international taxation);

- tax debt management;

- taxpayer services;

- organizational strengthening/strategic planning/reforms;

- combating corruption;

- technology modernization;

- compliance research/compliance in risk management.

Parties, during the meeting, also identified key components of the new cooperation project that will last from 2025 to 2027, areas in which the State Tax Service will provide expert assistance and OTA capacity, etc.

According to Lesya Karnaukh, the State Tax Service is interested in the best global practices of revenue mobilization to ensure economic stability and development, specifically, advisory and service component of the service, international audit, introduction of the E-audit, CRM, tax administration improvement, etc.